Privacy Policy

Effective Date: 2026-07-13

Reken Corporation (“Reken”) respects the privacy of visitors accessing our website and applications, and takes seriously its responsibilities regarding the privacy and security of visitor information and data. We keep our data collection practices minimal, focused only on the information necessary to provide our services, maintain security, and process your billing.

1. Information We Collect

We collect information in two ways: information you explicitly provide to us, and standard technical information collected automatically by our infrastructure.

Information You Provide:

  • Contact & Inquiry Information: When you fill out contact forms, demo requests, or sign-up forms, we collect information such as your name, business email address, company name, and any other details you choose to share with us.
  • Payment Information: If you become a customer, we collect payment details (including credit card numbers, bank information, and billing addresses) to process your transactions securely via our third-party payment processors.

Information Collected Automatically:

  • Technical & Usage Data: Like virtually all online services, our servers automatically log standard technical data when you visit our site. This includes your IP address, browser type, operating system, referring URLs, and the dates/times of your visits. We use this data strictly for security monitoring, fraud prevention, and optimizing website performance.

2. How We Use Your Data

We use the information we collect solely for the following purposes:

  • Product Operations: The regular operation of our products and services.
  • Service Delivery: Responding to your inquiries, providing customer support, and facilitating account creation.
  • Billing & Transactions: Processing payments securely.
  • Communication: Sending you relevant service updates, security alerts, or operational information regarding your account.
  • Security & Maintenance: Protecting our website and services from malicious activity, fraud, and unauthorized access.

3. Sharing & Disclosure

We do not sell or rent your personal information. We only share data with trusted service providers essential to our business operations (e.g., payment processors, cloud hosting infrastructure) and only under strict confidentiality agreements. We may also disclose information if required to do so by law, regulation, or a valid legal process.

4. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected.

  • Account & Billing Data: Retained for the duration of your active business relationship with us, and thereafter as required to comply with legal, tax, or accounting obligations.
  • Inquiry Logs & Technical Data: Server logs and contact form submissions are routinely deleted or anonymized when they are no longer needed for security audits or customer service follow-ups.

5. Your Rights (California, EU, and UK)

We believe you should have control over your data, regardless of where you live.

For California Residents (CCPA/CPRA):

  • Right to Know: You may request access to the specific pieces of personal information we have collected about you.
  • Right to Delete: You may request that we delete the personal information we have collected from you.
  • Right to Correct: You have the right to request that we rectify or correct inaccurate personal information that we maintain about you.
  • Right to Opt-Out: Because we do not sell your personal information or share it for cross-context behavioral advertising, you are already opted-out of such activities.

For EU/UK Residents (GDPR):

  • Lawful Basis for Processing: We process your data based on your consent (when you voluntarily submit forms), for the performance of a contract (to manage customer accounts and billing), or under our legitimate interests (such as securing our website and protecting against fraud).
  • Your Rights: You have the right to access, rectify, or erase your data, restrict our processing, and object to our use of your data. You also have the right to data portability.
  • Right to Complain: If you believe we have infringed upon your privacy rights, you have the right to lodge a complaint with your local Data Protection Authority (Supervisory Authority) in the EU or the Information Commissioner’s Office (ICO) in the UK.

6. Children’s Privacy

Our services are strictly intended for a business audience. Reken Corporation does not knowingly collect or solicit personal information from anyone under the age of 16. If we learn that we have inadvertently collected personal data from a child under this age, we will delete it immediately.

7. Data Security

We maintain industry-standard physical, technical, and administrative security measures to protect your information from unauthorized access, disclosure, alteration, or misuse. While no method of transmission over the internet is 100% secure, we constantly update our protections to safeguard your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the Effective Date at the top of this page. For any material changes, we will provide a more prominent notice (such as an email notification or an update on our website homepage).

9. Contact Us

If you have questions about your data, want to learn more about our practices, or wish to exercise any of your privacy rights, please reach out to us directly:

Reken Corporation
2261 Market Street, Suite 5475
San Francisco, CA 94114
Email: legal@reken.ai